Service Disclosure & Limitations
Service Disclosure & Limitations
Service Disclosure & Limitations
To keep our premium service transparent and ensure smooth collaboration, please review these terms:
Revisions & Edit Window
You receive 3 rounds of edits. After your first full draft is delivered at the end of the 7-day creation period, submit all revision requests via WhatsApp to your Success Manager.
Once submitted, updates typically take 3–7 days to implement, depending on complexity.
After all 3 rounds are used—further changes will require a new engagement.
Social Account Access & Posting Options
To fit your workflow, choose one of the following:DIY Posting (No Extra Cost): We deliver all content files; you or your assistant posts manually on your social channels.
Full-Service Posting ($247/month): We handle scheduling and posting on your behalf—account access required.
Response Time
Your dedicated Success Manager replies within 1-3 business days via WhatsApp or email.
Plan accordingly when requesting support or changes.
Scope of Support
Use your Success Manager primarily for:Aligning on content strategy
Resolving login or access issues
Coordinating emergency posts (see next point)
Emergency Posts
Up to 2 emergency posts per month outside the approved calendar.
Each requires 3 business days’ notice to ensure quality and proper formatting.
Content Nature & Workflow
Deliverables: 15 static posts + 5 carousels monthly—produced using consistent templates and AI-powered tools.
We move at a “ridiculous rate,” but our focus remains on strategic, effective, and premium-quality content.
Exclusivity & Capacity
To preserve our high standards and personal touch, we onboard a limited number of clients each month.
This ensures every brand gets the dedicated attention it deserves.
Pricing & Future Adjustments
Rates are locked for your initial term but may increase annually.
We’ll notify you well in advance of any changes and offer special renewal pricing to existing clients.
By moving forward, you acknowledge and agree to these terms. If anything needs clarification, please reach out to your Success Manager before our 7-day sprint begins.
To keep our premium service transparent and ensure smooth collaboration, please review these terms:
Revisions & Edit Window
You receive 3 rounds of edits. After your first full draft is delivered at the end of the 7-day creation period, submit all revision requests via WhatsApp to your Success Manager.
Once submitted, updates typically take 3–7 days to implement, depending on complexity.
After all 3 rounds are used—further changes will require a new engagement.
Social Account Access & Posting Options
To fit your workflow, choose one of the following:DIY Posting (No Extra Cost): We deliver all content files; you or your assistant posts manually on your social channels.
Full-Service Posting ($247/month): We handle scheduling and posting on your behalf—account access required.
Response Time
Your dedicated Success Manager replies within 1-3 business days via WhatsApp or email.
Plan accordingly when requesting support or changes.
Scope of Support
Use your Success Manager primarily for:Aligning on content strategy
Resolving login or access issues
Coordinating emergency posts (see next point)
Emergency Posts
Up to 2 emergency posts per month outside the approved calendar.
Each requires 3 business days’ notice to ensure quality and proper formatting.
Content Nature & Workflow
Deliverables: 15 static posts + 5 carousels monthly—produced using consistent templates and AI-powered tools.
We move at a “ridiculous rate,” but our focus remains on strategic, effective, and premium-quality content.
Exclusivity & Capacity
To preserve our high standards and personal touch, we onboard a limited number of clients each month.
This ensures every brand gets the dedicated attention it deserves.
Pricing & Future Adjustments
Rates are locked for your initial term but may increase annually.
We’ll notify you well in advance of any changes and offer special renewal pricing to existing clients.